The concept of collaborative health care is garnering much attention and for good reasons. This team-based approach involves multiple healthcare professionals, patients, and families working together to deliver the highest quality care. Having various experts share their knowledge and insights to develop individualized treatment plans not only enhances the patient experience; it also improves health care system efficiency and optimizes patient outcomes.<\/p>\n\n\n\n
GEM has long recognized that a similarly collaborative approach to home health care offers the best results. \u201cWe are firm advocates for identifying shared goals, sharing decision-making and drafting a care plan that ensures key needs are consistently met in a timely fashion,\u201d says the company\u2019s founder and CEO, Gaye Moffett. \u201cThis approach enables the person receiving care, their family members and the care providers to be on the same page and ensure the client\u2019s best interests are always at the forefront.\u201d<\/p>\n\n\n\n
Collaborative care is equally important whether the client is living independently at home, receiving periodic assistance in a semi-autonomous setting such as a retirement home, or requiring more intensive support in a long-term care facility.<\/p>\n\n\n\n
\u201cRegardless of the setting or the needs of the individual, we always offer a personal approach and this has been key to both client satisfaction and our company\u2019s longstanding success,\u201d adds Gaye. \u201cWe have a thorough intake process to determine exactly what each client\u2019s needs are, through home visits and telephone assessments. Similarly rigorous is the care we take in our approach to hiring and then matching our staff to clients; this is a key part of ensuring the highly individualized care plans we have created are executed successfully. Each person has unique requirements and we have been in business long enough to be experts at this assessment and matching process.\u201d<\/p>\n\n\n\n
Collaborative care is certainly nothing new to GEM; the company has utilized this approach for over 30 years and it has always been a hallmark of their professionalism. \u201cOver 80% of our new business comes from word-of-mouth referrals, from satisfied clients or their families,\u201d notes Gaye.<\/p>\n\n\n\n
Open communication and effective care coordination are key components of GEM\u2019s collaborative approach. \u201cWhenever questions or issues arise, clients and families, as well as our staff members, know they can liaise 24\/7 with our administrative coordinators can then draw in other individuals, such as our nursing supervisor, as needed. These coordinators are experts at getting expedited responses to ensure swift resolution,\u201d explains Gaye. She emphasizes that GEM\u2019s approach enhances client well-being as there is a consistency of care with the same hand-picked small team of staff attending regularly. \u201cWe know that when a health care service provider is not functioning like a well-oiled machine, there can be breakdowns in communication. There can be a lot of frustration when a client must explain their needs to a new person each day, so we work tirelessly to avoid that. We also ensure that issues are dealt with promptly and effectively by our front-line staff so clients\u2019 health and dignity are maintained. Our approach has been proven to help people live safely in their homes for longer and we are very proud of that.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"
For over thirty years, GEM Health Care Services has delivered collaborative, team-based home care in Ottawa for over 30 years. Their personalized approach ensures clients, families, and caregivers work together to create tailored care plans that improve outcomes and support independent living.<\/p>\n","protected":false},"author":1,"featured_media":3748,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[33,24],"tags":[50,52,21,51,53],"class_list":["post-3745","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-family","category-home-care","tag-collaborative-care","tag-family","tag-in-home-care","tag-long-term-care","tag-personalized-care"],"yoast_head":"\n